May was an exciting month. We shipped an easier way to rank engagement and discover power users among your top accounts, more flexible dashboard graphs, owner aware alerts and are opening up a beta of our Mixpanel integration.
💪 Easily surface engaged accounts and power users
Calixa makes it easier than ever to uncover opportunities with our new Active Users and Days Active metrics. All Calixa customers can now see how many days a user or account has been active in the last week, month, or longer time periods. We also let you sort and filter by how many users have been recently active in an account.
🚨 Get DMs when your accounts are ready to buy
Sales, success, and growth teams are already using Calixa's alerts to surface PQLs, find expansion opportunities and get early warning of usage dips. Now these alerts can be automatically routed to the owner of the account or lead in question.
Ownership syncs bi-directionally from your CRM or can be configured directly in Calixa. Owners will receive emails or Slack DMs without having to check a shared channel. To make sure nothing slips through the cracks, we route ownerless alerts to a channel of your choosing.
📈 View metrics over flexible intervals
By popular request, we made our dashboard graphs more flexible. You can now view metric data in daily, weekly and monthly increments over configurable time windows. This allows you to zoom out and see business metric trends over longer time periods, or keep a close pulse on recent product behavior with a daily view.
🎛 Mixpanel Beta
We are getting ready to roll our our Mixpanel integration and are looking for beta customers. The integration syncs event data directly to Calixa and gives you a real-time view of your customers behavior. This allows you to prioritize customers based on engagement metrics and filter down to specific groups of users with our event property filters. If you are interested in enrolling in the beta, email firstname.lastname@example.org.
And lastly, our globally distributed team also gathered under the redwoods of Guerneville, California to make some memories and talk about what we need to do to better serve our customers. If you are interested in joining the team, check out our open roles!
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