Calixa lets you instantly gain full context into product activity and account health.
Never again go into a customer meeting blind.
Create alerts based on your Zendesk tickets so you'll be able respond instantly whenever something happens. Get a Slack message when a large customer encounters an error or get an email whenever a credit card fails. See the bigger picture of which accounts require a higher support plan.
Save time learning about customers by having full context at a glance. Calixa shows what in-product actions your users have taken so reps can help them get to the next step. See key account activities to facilitate an in-depth conversation that solves customer problems.
When you connect your Zendesk account, Calixa pulls in all historical data and ensures all your support tickets will keep flowing in real time. You can see important customer messages, find a user, or get alerted about a spike in tickets. Calixa connects all your customer data into one view so you can stop jumping from tab to tab.
Calixa has just made it so much easier for us to really figure out what helpful is.